Shared platform foundationRetail storefront firstMode-aware data model

Hail Surgeon platform foundation with retail storefront mode live first.

One shared Next.js platform, built in stable layers. Retail intake and operations lead this phase, while dealership, CAT/mobile, and hybrid workflows reuse the same records, permissions, and status engine.

Estimate totals visibleFinancials visibleWorkflow controls enabled
Shared Platform

Retail Storefront command view

The shared foundation tracks the same customers, vehicles, estimates, supplements, documents, parts, payroll, expenses, and warranty follow-up across every business mode.

Open jobs

14

4 marked priority or critical

Needs review

3

Estimate imports with warnings or missing fields

Waiting on parts

1

Completion blocking is enforced for required items

Live supplements

4

Draft, submitted, or in-review supplement cases

Delivered

1

14 still in warranty follow-up

Workflow load

Current counts by shared workflow stage for this mode.

Lead / Inquiry

1

Appointment Scheduled

1

Vehicle Check-In

1

Estimate Uploaded

1

Insurance Review

1

Supplement Requested

1

Approved for Repair

1

Waiting on Parts

1

In R&I

1

In PDR

1

Reassembly

1

QC

1

Ready for Delivery

1

Delivered / Closed

1

Warranty Follow-Up

0

Manager alerts

Parts bottlenecks, review holds, and intake items that still need attention.

Ready lane

Jobs near closeout or already delivered.

Retail Storefront

First live phase

Estimate intake, OCR review, job board, parts blocks, uploads.

Dealership Mode

Shared mode layer

Dealer-scoped job visibility and inventory-focused workflow reuse the same core records.

CAT / Mobile

Shared event layer

Storm events, mobile crews, payroll reconciliation, and field expenses are seeded in the same platform.

Hybrid Mode

Shared repair path layer

Body, paint, PDR, and reassembly stay in one status engine instead of separate apps.